Belkin has initiated a widespread recall on three charging devices released between August 2020 and August 2025. The products under recall include the Belkin Auto-Tracking Stand Pro, identified by model number MMA008, alongside two variants of the BoostCharge USB-C PD Power Bank 20K, marked as BPB002 and PB0003. These items have reached consumers across multiple regions, with significant sales volumes prompting urgent action from safety regulators.
A specific manufacturing flaw affects the lithium-ion cell components inside these devices. This defect triggers abnormal overheating during operation or charging, elevating the risk of fires, burns, and related property damage. Belkin emphasizes that the issue stems solely from this production error and does not extend to any other wireless chargers or products in their catalog. Immediate cessation of use remains critical, even for units showing no outward problems.
Sales data from the US Consumer Product Safety Commission (CPSC) pinpoints approximately 83,500 units distributed in the United States and 2,385 in Canada during the noted period. Incident reports include one confirmed fire in the US alongside 15 cases reported internationally. These led to two instances of minor burn injuries and additional property damage, underscoring the potential severity of prolonged exposure to faulty batteries. Numbers for other markets stay unspecified, but global distribution suggests broader impact.
Device owners must prioritize safety by powering down affected units without delay. Disconnect all cables from power sources and connected gadgets to eliminate any active risk. Avoid placing the items in household trash, recycling bins, or any disposal method that could ignite surrounding materials. Instead, locate the model number etched on the back or side panel, note the serial number, and secure proof of purchase such as receipts or order confirmations
Belkin provides straightforward remediation through an online claim form accessible via their support portal. Eligible submissions receive options for a complete cash refund matching the original purchase price or equivalent store credit. Valid claims also unlock an additional 20% credit toward purchases on Belkin’s official online store, incentivizing quick compliance. Processing times prove efficient for submissions backed by serial numbers or receipts, ensuring rapid resolution.
Now, if you have purchased any of these products, and are wondering how you can receive the refund, here is the step by step approach –
Step 1. Confirm your device status with these precise steps. First, inspect the exterior for model imprints: MMA008 confirms the Auto-Tracking Stand Pro, while BPB002 or PB0003 identifies the power banks. Cross-reference against Belkin’s official recall list to avoid confusion with similar accessories.
Step 2. Gather documentation next, including the full serial number typically found near the model label and any purchase records from retailers or direct sales. Submit everything through the dedicated claim portal, where Belkin reviews details promptly. International users outside the US and Canada should cross-check with local consumer protection agencies for parallel recall programs or guidance.
Going forward, make sure you are vigilant while buying power banks, make sure you read online resources and keep checking the latest news to see if the product is safe for use.
