SpaceX’s Starlink satellite internet service experienced a notable disruption on Monday, September 15, 2025, temporarily disconnecting thousands of users across multiple regions. According to network monitoring site Downdetector, the outage began shortly after midnight Eastern Time and peaked with over 43,000 service interruption reports in the United States alone.
Impacted customers reported widespread loss of connectivity, with many taking to social media platforms such as X (previously known as Twitter) to share their experiences and seek updates. While the incident primarily affected residential users, small businesses and organizations were also impacted in areas where Starlink serves as a primary internet solution.
Starlink, operated by Elon Musk’s SpaceX, acknowledged the disruption and notified users through official channels that its technical teams were actively investigating the incident and working to resolve it as quickly as possible. By early morning on Monday, most users reported that their connectivity had been restored. Starlink confirmed that its network was operational again, and normal service had resumed for the majority of affected customers.
The company did not immediately disclose the underlying cause of the outage. In previous incidents, Starlink and similar satellite internet providers have experienced short service disruptions due to network maintenance, software updates, or complications during the rapid expansion and upgrading of satellite constellations and ground infrastructure.
Starlink has become a crucial broadband provider, especially in rural and remote areas wherever traditional cable and fiber internet solutions are unavailable. The company currently covers millions of users globally and continues to expand its service footprint and network resilience as demand increases.
Network reliability remains a focus for SpaceX, with the company emphasizing continued investment in redundancy and network safeguards. Starlink’s performance is closely monitored by industry analysts and customers alike, given its growing role supporting critical communications, businesses, remote education, and emergency services.
Users who experienced the outage are advised to ensure their equipment is up to date and to contact Starlink technical support if any persistent issues remain. The company is expected to provide further details if additional information about the cause or resolution of the outage becomes available.