Truecaller has spiced up its premium service for Indian users with a handy new feature – AI-powered call recording transcripts. Subscribers can now record phone conversations and get automated English or Hindi transcripts thanks to machine learning.
The caller ID app previously offered basic call recording, but removed it due to policy changes. Now call recording is back with some high-tech upgrades.
How Truecaller’s Enhanced Recording Works
Using the feature is simple. Just tap the new prominent “Record” button displayed during any call. Users of Truecaller’s dialer app will see it on the call screen. Those using other dialers get a popup button.
After wrapping up, a transcript conveniently appears in a new tab. No need to play back recordings and laboriously type up words – AI does the work for you.
There’s a small extra step for iPhones to permit recording due to Apple restrictions. But overall, it’s a slick hands-free experience.
The transcripts analyze voices and convert speech to text with high accuracy. They even attribute statements to each speaker.
The Strategy Behind the Feature
Truecaller clearly hopes intelligent call recording will persuade more Indians to upgrade to its paid tier. With local competition heating up, the app needs ways to stand out and boost subscriptions.
Offering exclusive, cutting-edge features like AI transcription casts Truecaller’s premium service in an attractive light. And the lure of recording calls for professional or personal use is obvious.
However, some may object to what they see as invasive surveillance-like capabilities now easily available. Truecaller will have to tread carefully to avoid a backlash against digital overreach.
But overall, the company’s latest innovation demonstrates how AI can add convenience to everyday communication. Who doesn’t want at-a-glance access to a transcript after an important call rather than racking their brain trying to remember it all? Once again, Truecaller smoothly combines technology with practicality.
