Poly Sync 20 Review

Audio quality on the Poly Sync 20 is unmatched by most business computers, allowing users to enjoy richer, clearer audio on video calls. The speakerphone is loud enough for those with modest hearing impairments to have a better experience on the phone.

In our tests, we were able to use the Sync 20 to pick up our voices from more than two metres distant with no noticeable echo. Using the 3200 mAH battery, we were able to get about a 20-hour run time.

When we tested the speakerphone across several videoconferencing and collaboration platforms, we noticed a few annoying oddities. Poly claims that the device is compatible with most of the major operating systems, but we found that only the volume controls worked properly in programmes other than Teams.

In summary, the Sync 20 isn’t great at playing music, even though this isn’t its major function. While the Sync 20 is capable of handling ambient music at low volumes, it falters at greater volumes and when it is expected to handle more demanding bass. You may want to reconsider utilising this speakerphone as a substitute for a traditional speaker system.

Pricing and Availability

The Poly Sync 20 is available in a variety of configurations, making it difficult to tell one model from another at first glance. When it comes to USB-A and USB-C models, the Poly Sync 20 and the Poly Sync 20+ are separated by their respective USB-A and USB-C cables.

Poly offers specific Microsoft Teams Sync 20 and Sync 20+ models, both with USB-A or USB-C connectivity, to further confuse matters. The total number of SKUs now stands at eight.

The Poly Sync 20 is available for $169.95/£161.95 through the Poly store. The USB-A version, on the other hand, is presently available on Amazon for $139.99/£107.79, making it an excellent deal for anyone on a budget.