Poly Sync 20 Review

One of Poly’s latest products, the Sync 20 speakerphone, serves as the company’s entry into a new market segment: remote and hybrid workers.

The device’s primary purpose is to provide anyone working from a laptop with a way to enhance the quality of their audio and microphone during calls and video conferences. The Sync 20 delivers on this promise.

Additionally, it is compact, lightweight, and pleasing to the eye, and the manufacturer has clearly made an effort to incorporate a number of new features (such as a port for phone charging, which means you can essentially use the device as an emergency power bank).

We had the privilege of having the Poly Sync 20 device in the office and in this review, we are going to break down the product and tell you everything there is to know about it, so that you can ultimately decide if it is suitable for your needs or not.

Design and Build

When it comes to the Poly Sync 20’s design, we haven’t found anything to be particularly objectionable. When the grey mesh is combined with the black trimming and speckled white plastic beneath, the result is a gadget that will look fine on virtually any desk.

We were very delighted with Poly’s solution for cable management and cabling. In addition, if the Sync 20 is linked to your device through Bluetooth, the cable may be neatly wrapped around a groove on the underside of the device and the USB head clipped into a convenient socket on the underside. As a result, when the Sync 20 is restored to its upright position, the wire is virtually undetectable.

There are two touch buttons on the front panel, one of which may be programmed, and they are readable and placed in such a way that you are unlikely to make an unintentional selection by mistake. Physical on/off and Bluetooth connection buttons, as well as a USB-A connector for phone charging, are tucked away on the right side of the device.