Meaning – The term downtime refers to the duration for which the computer system, or IT services are unavailable for use. A downtime may result due to a fault or error in the system, or because of human factors such as break times that are afforded within organisations.

If the downtime is because of a premeditated break for the personnel, they systems and services will be up and running, at the end of the stipulated break time. However, if the downtime is because of an error in the system, then the only way that the systems or services can resume, is if the error gets fixed.

Example of usage“The organisation was heavily dependent on the cloud based services being provided by the IT services organisation. In order to cater to the demands, the IT organisation deployed server clusters to avoid any unscheduled downtimes.”