Most developers embed an Application Programming Interface, or API, a software intermediary that allows two applications to communicate. With API integration, 3PL companies can communicate with their clients, update their customers, and send and process data without downtime.
Besides seamless integration with other business platforms, including customer relationship management (CRM) solutions, the best 3PL software can be integrated with other solutions, such as internet-connected sensors and devices, also called the Internet of Things (IoT), to track cargo and shipments. A transport management system embedded in 3PL software could encourage route planning and optimization.
- Scalability
No business is alike, and companies may experience their fair share of ups and downs. However, retailers often experience a surge in orders during the holiday season and on special occasions, depending on their niche.
The best 3PL software must enable its clients to scale and customize the logistics services they need whenever they need these. For instance, if a business is going well and requires an additional warehouse or speedy transfer of stocks, a 3PL should make the process smooth and eliminate the need for significant capital expenditure.
An agile software can also help clients ensure regulatory compliance by tracking and organizing documents such as Federal Motor Carrier Safety Administration or FMCSA registrations, freight brokers, and other surety bonds or flagging issues that may cause problems down the road.
Using a flexible platform allows providers to handle supply chain challenges proactively. Additionally, scalable software enables clients to customize the services, workflows, and business processes, streamlining operations and cutting costs.
Concluding thoughts
