Sonos resolves Arc and Sub problems that have been bothering certain consumers for months
Some Sonos Arc and Sub customers have complained about poor performance from their expensive home theatre gadgets since a system upgrade was published over two months ago. This discussion on the company’s forum captures the complaints well. Customers remarked that the Arc had lost some punch at lower levels, and those who had Trueplay tuning enabled on their setup had lost the Sub’s bottom-end growl.
Sonos claims that the current version has remedied both concerns. Yesterday, version 14.18 was released.
The 14.12 upgrade that created all of this turmoil provided some helpful improvements to the flagship Arc soundbar’s voice clarity. Those enhancements remain, but the company is giving users what they requested by reinstating the volume settings that were in place previous to the upgrade.
The Sub Mini, which was introduced later, was not affected by the same Trueplay bug that afflicted the Sub. Sonos also adds that “home theatre systems without a Sub, including solo soundbars and those coupled with surrounds alone, were unaffected.”
Sonos fans may now look forward to the company’s next flagship smart speaker, now that the matter has been resolved. The gadget, codenamed Optimo 2, will provide an immersive listening experience with drivers that fire in virtually all directions. It’ll be available in the coming months, maybe as a substitute for the Sonos Five, coupled with a mic-free Optimo 2 SL.