The Legendary Hero Skins would include unique animations for their Hero Powers, similar to many of the other premium skins in Hearthstone, according to the initial description for these Hearthstone collectables. When users loaded up the Legendary Hero Skins, they discovered that this was not the case. Hearthstone previously said that this was done to emphasise the moving portrait, but it has subsequently changed the description and provided refunds to players who are unhappy with the skins.
Looks like they went this route. Full refunds are available for Sylvanas and Arthas legendary portraits. I'll be keeping mine. https://t.co/8CHfeMnBVy pic.twitter.com/cRDxsHjzKK
— Zeddy (@ZeddyHS) December 22, 2022