Meta’s decision to overhaul its penalty system was driven by feedback from its Oversight Board, which has criticized the company for not providing users with information about why their posts were removed. In a statement following Meta’s announcement, the board said the changes were “a welcome step in the right direction,” but that “room for improvement remains.”
The board also called on Meta to provide users with the opportunity to add context to their appeals, and for the information to be made available to its moderators. While the latest changes do not address “severe strikes,” which can have a significant impact on activists and journalists, the Oversight Board says it welcomes Meta’s efforts to improve its penalty system.
