A small number of Apple Watch Series 6 models may be affected by a problem that causes the display to go completely blank. The good news is that Apple now claims it will repair it for free.
Late last week, the initiative was quietly launched. According to Apple, the problem only affects Series 6 40mm phones made between April and September 2021. If you’ve been having this issue and have an eligible Watch, Apple or an Apple Authorized Service Provider will fix it for free.
You’ll need to know your device’s serial number to see if it’s eligible. If the display on your Series 6 is blank, you should go to your phone’s Watch app. Then, go to the My Watch page, choose General, About, and scroll down to the Serial Number. You can then go to Apple’s website and enter the number.
You have a few options for getting the gadget serviced. You can either take it to an Apple Store or to a third-party repair shop that is authorised by Apple. If you’d prefer mail the device in for repair, you can also contact Apple Support.
As is customary, there is some fine print. For example, the fix will not extend the device’s usual warranty. While the service is available worldwide, if an issue arises while you are travelling, you may have to wait to get it serviced in the area or region where you purchased it. In addition, if your Series 6 has any other type of damage that may “impair the service,” you may be charged additional repair fees. Finally, there is a time limit on the programme. Apple says qualifying Series 6 units will be protected for two years after first retail sale – something to keep in mind if you purchased your smartphone used.