When the mode of communication transitioned from SMS to an online chat messenger, the biggest player that came to the party was WhatsApp.
Almost everyone who has a smartphone today uses WhatsApp to communicate with friends, colleagues and family members, and the messenger has evolved over the years, to include features that not only elevated the experience of its users, but also stayed relevant and on top of the competition. The messenger was eventually bought by Facebook and was added to its suite of social media applications such as Facebook and Instagram.
