According to Reuters, T-Mobile experienced network failures on Monday night, causing intermittent difficulties with its phone, text, and internet services. According to complaints made to Downdetector, over 80,000 users in many locations of the United States were having issues by 10:14PM ET on February 13th. T-Mobile replied to consumers’ concerns on Twitter, first to notify them that the company was working on a resolution for the disturbance and subsequently to update everyone about its progress. T-Head Mobile’s of Technology, Neville Ray, declared shortly after midnight on February 14th that the firm had witnessed “substantial improvement and are running at near normal levels.”
Actually, the number of outage complaints on Downdetector dropped considerably after reaching a high around 10 p.m. on Monday. Ray said that the outage was caused by a third-party fibre interruption problem, which impacted its services – for some, even emergency calls were unreachable. The failures seemed to have impacted not just T-Mobile users, but also those who use MVNOs that depend on the carrier’s network. 9to5 Google Fi subscribers have also reported sporadic access to its services, however they should be able to use them as normal shortly if T-Mobile was able to resolve the issue.