Overwatch 2’s Competitive Play is constantly evolving in order to better the game. Overwatch 2’s mechanisms are designed to anticipate new and returning players, as well as people with better skill levels than others, in the event of smurfing players. As a result, when an experienced player creates a new account, issues arise. The reason behind this is that the account has so little information that it interferes with the matchmaker that was developed to assess players. Maddren goes on to call smurf accounts “the scourge of his life,” highlighting how difficult this issue is for developers.
