For his part, H.E. Wesam Lootah, CEO of the Smart Dubai Government Establishment, commented: “Dubai has succeeded in building an integrated digital government with a robust infrastructure, providing its citizens and residents with hi-tech services, procedures, and digital systems. This has helped promote the emirate as a world leader in smart services, providing easily accessible and efficient facilities that seek, first and foremost, to ensure people’s happiness and satisfaction, and provide them with exceptional life experiences.”
H.E. Lootah asserted that the Establishment will be doubling its efforts in the years to come, in a bid to digitize all aspects of life in Dubai, in collaboration with partners to support the full automation of services and activities across all government entities, which, in turn, serves to boost people’s confidence in digital services.
The Dubai Digital Authority has outlined a set of strategic goals it aims to achieve, namely, enhancing Dubai’s digital reputation and supporting its smart and digital transformation efforts, as well as ensuring quality when providing digital services to various segments of the community. The DDA also aims to support decision-makers to set development policies, outline plans, and keep track of smart and digital transformation in Dubai. Furthermore, it aims to develop a secure digital environment that ensures cybersecurity and protects data, information systems, and communication networks in every sector in the emirate. Perhaps most importantly, the DDA aims to use digital technologies to ensure the happiness and wellbeing of the community.
