According to reports, Google assured most customers that they didn’t need to do anything and that it is still working with Fi’s network provider to “identify and execute actions to safeguard the data on that third-party system and notify everyone possibly affected.” Suffering said that at least one client claimed to be having more significant problems than others as a result of the incident. On Reddit, they published a portion of Google’s alleged email to them, which said that their “mobile phone service was moved from [their] SIM card to another SIM card” for about two hours on January 1st.
