You may trust Chegg for textbooks or tutoring, but regulators aren’t so sure. Since 2017, the Federal Trade Commission has accused education technology vendor Chegg of “careless” security procedures that have endangered personal data. Among the transgressions, the business is said to have exposed sensitive information for about 40 million users in 2018 when a former contractor used their login to access a third-party database. Names, email addresses, passwords, and even religious, sexual orientation, and parental income ranges were included in the article. The information was finally made available for purchase on the online black market.
Some of the information taken belonged to staff. Chegg revealed Social Security numbers, medical information, and other employee information.
