Recent research conducted by Avanade suggests that workers may be growing more optimistic about artificial intelligence (AI) compared to the previous year. The study, which surveyed over 3,000 business and IT leaders, revealed that nearly two-thirds (64%) anticipate AI to either maintain or increase their company’s workforce over the next year, with an estimated average growth rate of 9%.
This positive outlook comes nearly a year after the launch of ChatGPT, a development that sent shockwaves globally and led to concerns among many workers about their job security.
While a substantial majority (95%) of employees express optimism about the impacts of AI, the study also highlights that certain essential measures have not been fully implemented as organizations grapple with the challenges posed by this technology. Less than half (48%) of the surveyed companies have established specific guidelines or policies regarding the responsible use of AI. This is four percentage points less than what was reported in a similar study conducted in March.
Similarly, around 49% of respondents lack full confidence in their organizations’ risk management processes for the enterprise-wide integration of AI, or “GenAI.”
Despite the significant impact AI can have on productivity and efficiency, it is evident that AI adoption and deployment are not as straightforward as plug-and-play. Organizations appear to be insufficiently prepared for this transformative technology.
In an attempt to quantify AI’s impact, Avanade’s research suggests that tools like Microsoft 365 Copilot and other generative AI writers could affect up to 20 hours of a worker’s typical workweek, accounting for approximately half of the time spent at a desk.
Florin Rotar, Chief AI Officer at Avanade, emphasizes the need for businesses to take proactive steps to equip their workforce with the necessary skills for effective AI utilization. He also underscores the importance of leaders developing well-defined and responsible strategies to prepare for an AI-centric future. The study’s findings shed light on the evolving perceptions of AI in the workplace and the need for responsible AI management as technology continues to advance.
