1. Faster Chat Experiences with Flows
WhatsApp is introducing a game-changer called Flows, a feature that empowers businesses to offer an array of services right within the chat window. Whether you’re selecting your train seat, placing a food order, or booking an appointment, Flows ensures that you can accomplish these tasks without ever leaving the conversation. It’s all about convenience and efficiency.
Flows enables businesses to provide rich menus and customizable forms tailored to your specific needs. This means you won’t need to jump from app to app or website to complete these actions. Instead, you can engage with businesses seamlessly and efficiently. WhatsApp will roll out Flows to businesses worldwide via the WhatsApp Business Platform in the coming weeks, promising a brighter future for in-chat experiences.
