Chatbots enable businesses to enhance the quality of their customer support, cut down expenses, and increase revenues. Therefore, they come in equally handy both in the B2C and B2B segments. From this article, you’ll get to know about different types of chatbots as well as their strong and weak sides. After reading this text, you should be able to make an informed decision on whether your company might want to get such a bot too.
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How Do Chatbots Function?
Chatbots imitate live human conversations. You can use them to handle simple, look-up tasks, such as providing customers with the necessary instructions or helping them to select products.
