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Sprinklr, CX Network, Unified-CXM, contact center efficiency, AI in customer service, generative AI, omnichannel support, customer experience (CX), Middle East contact centers, automation in CX, agent productivity, customer satisfaction (CSAT), net promoter score (NPS), digital customer experience, CX technology trends, Majid Al Futtaim, sentiment analysis, AI-powered CX

·29/10/2024

New report by Sprinklr and CX Network highlights ways to drive contact center efficiency in the Middle East in the age of AI

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, and CX Network, an online community dedicated to building...

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CX technology trends

New report by Sprinklr and CX Network highlights ways to drive contact center efficiency in the Middle East in the age of AI