In a game-changing move, Samsung has redefined its partnership with US-based repair experts, Batteries Plus. This revamped collaboration now encompasses the repair of Galaxy devices still under warranty, marking a significant shift in Samsung’s approach to customer care.
Previously, Batteries Plus had been functioning as an Independent Service Provider for the Galaxy repair program since 2018, primarily catering to Galaxy devices that had fallen out of warranty coverage. However, this transformation extends the service to individuals whose devices remain within the warranty period. This means that users can now have their Galaxy devices repaired at any of Batteries Plus’s 35 stores across the United States, providing a convenient alternative to the conventional route of approaching Samsung directly.
