For those fortunate enough to have never encountered or played against this specific support hero, let me share a brief tale of frustration. Mercy is one of the original heroes in Overwatch 2, introduced in the game’s 2016 launch. With her Caduceus Staff, she can heal or provide damage boosts to allies. Unlike other supports who may need to reload or recharge their healing abilities, Mercy can continuously provide healing. Her mobility is among the best in the support class, allowing her to swiftly move between teammates using the Guardian Angel ability, which boasts a mere 1.5-second cooldown and a movement speed of 17 meters per second, placing her in the same league as characters like Moira in terms of movement.
Mercy’s lack of aiming and ability management, coupled with her exceptional mobility, makes her one of the heroes in Overwatch 2 with the lowest skill ceiling and an equally low barrier to entry. This is not to say that there aren’t outstanding Mercy players who maximize her potential. Nevertheless, Mercy is generally considered one of the easiest heroes to master.
My primary concern with this hero lies in the fact that she can exert an immense impact on matches without requiring a high level of skill. Particularly, a Mercy focusing on a single hero and providing damage boosts can transform an average player into an unstoppable force. In most tiers of the game below the absolute top, a Mercy is often a necessity to counter the opponent’s Mercy.
This appeal may fall on deaf ears, and perhaps even trigger the ire of some. It sometimes appears that Mercy is one of the heroes least likely to undergo reworking in Overwatch 2, primarily due to her dedicated and vocal fanbase. For now, all we can do is hope and wish for a comprehensive rework for this hero in the future, or perhaps even an accidental deletion.
