Lenovo Advances Customer Support for UAE Consumers with Premium Care Service

Ensuring peace-of-mind with e-learning

E-learning environments have fast proven their ability to provide access to quality education remotely, and beyond the pandemic, are set to remain an option for the near future. Parents continue to invest in technology that will aid their children’s development, with a focus on immersive learning and ensuring online safety.

Whether purchasing a new laptop or tablet solely for their child, or a shared device for the family, parents need to know they can rely on a device to deliver and a support network to help answer questions that may arise along the way. Lenovo Premium Care also grants users access to an Annual PC Health Check, through which experts identify and resolve issues before they the opportunity to escalate.

In the event that an issue cannot be solved remotely, Premium Care users are provided with next business day on-site support, in addition to priority delivery, should a new part be required.