The use of deceptive design, often referred to as “dark patterns,” is not a new phenomenon. In 2020, the European Union criticized many websites for making it unnecessarily challenging for users to reject tracking cookies. However, the lawsuit against Amazon represents a significant legal test of the legality of such design patterns in the United States.
FTC Sues Amazon for Tricking Customers into Prime Subscriptions
The FTC Claims Amazon Made It Difficult for Customers to Cancel Prime
