Etihad Airways recently announced the launch of the next phase of digital transformation for its finance division, which will leverage Microsoft AI to automate its bank-reconciliation process.
The move will address the increasing demand for improvement in productivity and operational effectiveness in the post-COVID era. Etihad is set to make significant gains on efficiency by implementing the solution, as well as reducing the risk of human errors given a large number of transactions and manual reconciliation tasks currently in scope.
