Under the new policy, existing customers who are using the Advanced plan fairly will still have access to their existing storage and more for up to five years at no additional charge. However, this offer is limited to customers using less than 35TB per license. These customers will also receive an additional 5TB credit of pooled storage.
Customers who genuinely need to exceed the 35TB allowance due to legitimate business reasons will also have access to their storage and the extra credit. Dropbox plans to reach out to these customers in the coming weeks to discuss various options.
