Hines responded, “We are always in a process of learning, so that’s not new for us. We don’t like failing to meet our players’ expectations. At the same time, we are the same company that has had launches that didn’t go the way we wanted, and we don’t quit or abandon stuff just because it didn’t start right.”
Hines highlighted that both Fallout 76 and the PC version of The Elder Scrolls Online faced challenges upon their initial releases but ultimately became popular games after receiving post-launch support.