Dealing with email overload can be a challenge, especially when it comes to responding to messages promptly. To address this issue, a new AI assistant called Auto Gmail has been developed. Auto Gmail utilizes generative AI to automatically respond to emails in your inbox, providing drafts for your review.
Nathan Ganser, the creator of Auto Gmail, initially designed the AI assistant to streamline customer support inquiries for one of his products. He trained ChatGPT, the underlying AI model, to generate responses based on a list of frequently asked questions (FAQs). Originally a Chrome extension, Auto Gmail now integrates with the Gmail API, allowing it to prepare drafts by the time you open Gmail.
It’s important to note that Auto Gmail does not send emails on your behalf. Instead, it creates drafts for you to review. This ensures that you can see the incoming email and the generated response, make any necessary adjustments, and send the reply when you’re ready.
Auto Gmail operates within a specific context, primarily focused on customer support responses. The AI assistant adheres to a set of rules based on the provided FAQ list and reply instructions. While Auto Gmail can automate repetitive responses, it may not be suitable for personal emails that require individualized answers.
For small businesses seeking automation in customer support, Auto Gmail can be a valuable tool. However, it’s important to understand its limitations and use it within its intended scope. The video accompanying the article demonstrates Auto Gmail in action.
In addition to exploring AI assistants like Auto Gmail, users can also learn how to quickly remove promotional emails from their Gmail inbox to free up storage space.
