Eventually, the service will include normal customers who will be free to comment openly (and post on social media) about their experiences with Waymo’s autonomous cars, just as they do in the Phoenix suburbs. This may lead to unpleasant headlines, such as when an autonomous Waymo vehicle became stuck at an intersection in Chandler, causing the firm to dispatch a roadside service crew to extricate it.
Waymo is also on the verge of launching a driverless ridesharing service in San Francisco and Silicon Valley, but the firm has yet to obtain final clearance to charge customers for such journeys.
Here’s a list of the company’s current deployments, as per Waymo:
