Ubisoft Clarifies Account Deletion Concerns: Games Safe if Logged in

For users who may have already lost their accounts before understanding the process to revive them, there is still hope. Ubisoft has advised affected users to contact the publisher through a ticket on their website for assistance.

Moreover, Ubisoft’s support page has been updated to specify that accounts tied to an active Ubisoft subscription or PC games purchased from the Ubisoft store are not eligible for deletion. This ensures an added layer of security for users and their games.