The VIP “cross-check” programme will be changed, but Meta won’t say who will be involved
Meta has replied to the Oversight Board’s thousands of suggestions addressing its contentious cross-check programme, which shields high-profile users from the company’s automatic content moderation systems. Meta agreed to accept several of the board’s ideas in its answer, but rejected to implement measures that would have improved openness about who is in the programme.
Meta’s answer comes after the program’s board was chastised for placing “commercial interests” over human rights. While the corporation described the technique as a “second layer of review” to assist it avoid mistakes, the Oversight Board remarked that cross-check cases are sometimes so backlogged that hazardous information is remained up for significantly longer than it would be otherwise.