Startek Generative AI has already demonstrated remarkable results for a multinational electronics and hardware manufacturer with a 20% improvement in First Call Resolution (FCR) for 50% of agents, along with a 15% improvement in Voice Average Handling Time (AHT) for 60% of agents.
Startek Generative AI isn’t just for today’s challenges; it’s a peek into the future of CX. With a deeply human-centric approach, as businesses adopt Generative AI, Startek Generative AI is poised to redefine customer expectations at every touchpoint.