Security camera features that you pay for are being removed by Arlo

Security camera features that you pay for are being removed by Arlo

Arlo is breaking the news in the form of a new retroactive “End-Of-Life Policy,” which you can read in full below, but the short version is as follows:

  • There are no assurances if you own an Arlo Gen 3 or Arlo Pro after April 1st, 2023.
  • There are no warranties after January 1st, 2024 if you own an Arlo Baby, Arlo Pro 2, Arlo Q, Arlo Q+, Arlo Lights, or Audio Doorbell.
  • After April 1st, 2023, email alerts and E911 emergency dialling will be discontinued.
  • After January 1st, 2024, “Legacy Video Storage” using AWS S3 will be decommissioned.

You may still “live stream video, get motion alerts, and save video clips locally with a compatible Arlo base station,” according to Redditors who got an email from Arlo (via 9to5Google) with the new policy. However, it’s unclear if this implies the base station is necessary for any live video streaming, or merely for local storage.