While the headlines often focus on the advancements of artificial intelligence (AI), a recent study by software company Workday reveals that many companies still value the involvement of human beings in decision-making processes. This finding will come as welcome news to workers who have expressed concerns about the impact of AI on their roles.
The study surveyed 1,000 global business decision-makers to explore the benefits, challenges, and opportunities presented by AI. The results indicate that 93% of business leaders in the UK and Ireland believe that humans should be involved in AI decision-making. Additionally, 77% stated that AI and machine learning have the potential to enhance productivity and efficiency, emphasizing the role of technology in aiding humans rather than replacing them.
Contrary to the fear of job displacement, only 29% of respondents expressed confidence in the ethical application of AI and machine learning in their businesses. This suggests that there is still a long way to go before these technologies are widely adopted on a scale that many fear. However, 52% of respondents believed that ethical concerns could be addressed within the next five years.
Security concerns were also raised by 48% of the businesses surveyed. While efforts are being made by companies like Microsoft and OpenAI to develop AI systems that prioritize data privacy, the cost of implementing these systems may initially limit their availability to larger enterprises.
From a human perspective, the study suggests an optimistic outlook for workers, as the AI revolution is seen as an opportunity to develop new skills and create more job openings. Ultimately, the impact of artificial intelligence on the workforce is still uncertain, but Workday’s study aligns with the growing belief among companies that AI will bring about exciting new opportunities rather than widespread job displacement.
