Google Drive is one of the go to cloud storage services in the market and Google has ensured that this service has grown from strength to strength over the years, in order to stay on top of the competition. However, every once in a while, Drive fasec some glitches or errors that causes an uproar in the community, but it is fixed in due time. It looks like after a long time, Drive has come face to face with a new problem, and this time, users are losing their files for an unknown reason.
Obviously, losing files can cause a lot of damage to people, especially to those who rely on those files for their day to day activities. For example, one user, who had an auto updating spreadsheet to track his expenses, lost the file to this new problem, and he as now revealed that almost 5 years worth of data was lost with that file, and that is something that cannot be recovered easily.
Google has taken note of this problem and put out a statement that “we’re investigating reports of an issue impacting a limited subset of Drive for desktop users and will follow up with more updates.” They have also advised users that while they are working on a fix, they should not disconnect their accounts on the desktop version of Drive, and to make a local copy of their files and folders, just in case.
They have also suggested users check the built in trash on the Drive app to see if the files are there for recovery. Users can also check the activity panel on Drive to see if the files have been moved to another location due to the glitch. If you are someone who has been affected by this glitch, we hope you recover your lost files soon.
