In a recent development, customers of Chase Bank who utilize the popular payment platform Zelle have been facing a significant issue with double fees and duplicate transactions. The problem has caused frustration and financial difficulties for many individuals affected by the glitch.
Numerous reports on Downdetector, a website that tracks disruptions in digital networks, highlight the widespread nature of the problem. One Chase customer shared their experience, stating, “Zelle payments to other Chase customers did get the duplicate deposit (at least in my case), however Zelle payments to non-Chase customers only received one deposit. This overdrafted my account.”
