Amazon Introduces AI-Generated Review Summaries for Enhanced Shopping Experience

Amazon Introduces AI-Generated Review Summaries for Enhanced Shopping Experience

Amazon has introduced a new artificial intelligence (AI) feature that generates summaries of product reviews. Initially available to a subset of mobile shoppers in the U.S., this generative AI tool aims to provide users with a concise recap paragraph that captures common themes from customer feedback. The feature is designed to simplify the process of understanding customer opinions without having to sift through a large number of reviews.