The remarkable ROI can largely be attributed to the advantages of implementing intelligent automation. Respondents highlighted improved efficiency (52%) as the most significant achievement, closely followed by increased productivity (48%).
Interestingly, respondents cited the “Tendency to maintain ‘old’ ways of doing things” as the primary barrier to AI automation implementation, with 31% identifying this challenge. However, the future appears promising, with AI strategies in the works for 89% of businesses, with 37% of them planning for a 3-5 year implementation timeline.