Microsoft has unveiled the Surface Pro 10 and Surface Laptop 7 Copilot+ PCs, and they’re already making waves for their outstanding repairability. This marks a significant shift for Microsoft, which has faced criticism in the past for its less repair-friendly designs.
A comprehensive teardown by iFixit highlights the impressive ease of repair these new models offer. Shahram Mokhtari from iFixit’s YouTube channel guides viewers through the step-by-step process of dismantling and servicing the laptops, showcasing how each component, including the motherboard, can be removed and repaired with minimal hassle.
Table of Contents
Wayfinder Markings and User-Friendly Design
Inside the case of each device, you’ll find Wayfinder Markings and QR codes. These thoughtful features simplify the repair process by indicating the type and number of screws needed for each section. The QR codes provide instant access to Microsoft’s official service guides, making repairs straightforward even for those with limited technical expertise.
The design improvements are particularly notable in the Surface Laptop 7. For example, removing the battery now only requires detaching the bottom feet and back cover, a far cry from older models that necessitated extensive disassembly. This streamlined process makes replacing the battery far less tedious. Similarly, SSD cards are now easier to access and remove, though it’s worth noting that the memory remains soldered to the motherboard, posing a challenge for those looking to upgrade or replace it.
Surface Pro 10: Repairability Refined
The Surface Pro 10 is equally repair-friendly. Its SSD can be replaced without any disassembly, and the display is easier to remove compared to other tablets. However, replacing other components like the battery can be tricky due to the adhesive used to secure the screen.
Both the Surface Pro and Surface Laptop have earned a repairability score of 8 out of 10 from iFixit, a remarkable improvement from the original Surface Laptop’s zero out of ten score back in 2017. Microsoft’s transformation in this area is evident, driven by its 2021 partnership with iFixit to start selling official Surface repair tools.
Setting an Example for the Industry
This development stands in stark contrast to the repairability scores of other leading tech brands. According to a report by the Public Interest Research Group (PIRG), MacBooks and Chromebooks rank among the worst for repairability. Microsoft’s new approach should serve as a wake-up call for competitors like Apple and Google, highlighting the need for more user-friendly, repairable designs in the industry.
