Meaning – A computerised branch exchange system is a computer controlled telephone switching system that allows for features like conference calling, direct inward dialling, and automatic reringing of a busy line.
Organisations around the world use a computerised branch exchange system, to handle all the communications that go on inside the company, in a streamlined manner.
When you use a branch exchange system for your home, it is also called a private branch exchange system.
Usually, web used in an organisation, a trained team of employees are tasked with managing this computerised branch exchange system, and report and fix any problems that may arise in its run of usage.
Example of usage – “The shortlisted employees were extensively trained to understand and handle a computerised branch exchange system.”
